Legal
Privacy Policy
Last Modified: November 6, 2019
CarFilm is a video sharing application to help car dealerships connect with their customers on a more personal level.
When you use our services—and any others we at CarFilm LLC. roll out, whether in the CarFilm app or elsewhere—you’ll share some information with us and we understand that it can affect your privacy. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the choices we give you to control, access, and update your information.
That’s why we’ve written this Privacy Policy. And it’s why we’ve tried to write it in a way that’s free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contact us.
Information We Collect
There are two basic categories of information we collect:
- Information you choose to give us.
- Information we collect when you use our services.
Here’s a little more detail on these categories.
Information You Choose to Give Us
When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to set up a basic account, so we need to collect a few important details about you, such as: an email address, a phone number, and a password. To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, a name, or other useful identifying information.
Of course, you’ll also provide us information you send through the services, such as videos. Keep in mind that the people you send your videos, and any other content to can always save that content or copy it outside the app. So, the same common sense that applies to the Internet at large applies to CarFilm as well: Don’t send messages or share content that you wouldn’t want someone to save or share.
Information We Collect When You Use Our Services
When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you watched a particular video and the time spent watching. Here’s a fuller explanation of the types of information we collect when you use our services (to learn about how you can control some of this information, be sure to read the aptly titled Control over Your Information section below):
- Content Information. We collect information about the content you provide, such as if the recipient has viewed the content or website you provided to display over.
- Device Information. We collect device-specific information, such as the hardware model, operating system version, advertising identifier, unique application identifiers, unique device identifiers, browser type, language, wireless network, and mobile network information.
- Camera and Photos. Many of our services require us to collect images and other information from your device’s camera and photos.
- Location Information. When you use our services we may collect information about your location. With your consent, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
- Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as commerce features. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services.
- Log Information. We also collect log information when
you use our services. That information includes, among other things:
- details about how you’ve used our services.
- device information, such as your web browser type and language.
- access times.
- pages viewed.
- IP address.
- identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
- pages you visited before, during, or after navigating to our website.
How We Use Information
What do we do with the information we collect? The short answer is: Provide you with an amazing set of products and services that we relentlessly improve. Here are some of the ways we do that:
- develop, operate, improve, deliver, maintain, and protect our products and services.
- communicate with you.
- monitor and analyze trends and usage.
- personalize the services information.
- improve the data analytics.
- enhance the safety and security of our products and services.
- verify your identity and prevent fraud or other unauthorized or illegal activity.
- use information we’ve collected from cookies and other technology to enhance the services and your experience with them.
- enforce our Terms of Service and other usage policies.
We may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view content faster.
How We Share Information
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We may share your information in the following ways:
- With other customers. We may share the following information with other people:
- information about you, such as your email, phone number, and name.
- Website information that you provide to send with the video
- any additional information you have consented for us to share. For example, when you request to share a video with another person.
- content you save or send can be viewed by people you share it with and others.
- The general public maybe be able to view your videos and content you decide to share including but not limited to your name, email, phone number, profile picture
- With our affiliates. We may share information with entities within the CarFilm LLC. family of companies.
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With third parties. We may share your information with the following
third parties:
- With service providers, sellers, and partners. We may share information about you with service providers who perform services on our behalf, sellers that provide goods through our services, and business partners that provide services and functionality.
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With third parties for legal reasons. We may share information about
you if we reasonably believe that disclosing the information is
needed to:
- comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
- investigate, remedy, or enforce potential Terms of Service violations.
- protect the rights, property, and safety of us, our users, or others.
- detect and resolve any fraud or security concerns.
- With third parties as part of a merger or acquisition. If CarFilm LLC. gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
- In the aggregate or after de-identification. We may also share with third parties, aggregated or de-identified information that cannot reasonably be used to identify you.
Website Overlay
You may provide a website link to display your content over. We do not have any control over this website data and do not own the content that is displayed on this portion of our website. We are not accountable for the data that these third party websites make collect.
Cookies and Analytics
Added July 2026
We use cookies and similar technologies for analytics and site functionality. We use Google Analytics and Microsoft Clarity to understand how the site is used, HubSpot for analytics and communication, and Rewardful for referral attribution.
Non-essential cookies load only after you give consent through our cookie banner. You can change your choice at any time using the "Cookie settings" link in the footer. We also honor your browser controls and Global Privacy Control signals.
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