Every internet lead is shopping you against four other rooftops, and every store sent the same templated reply. A thirty-second video is how you stop being one of five and start being the one they call back.
The math of the inbox
52% of CarFilms get watched. And when one does, it holds attention for 51 seconds on average — 71% of viewers finish the whole thing. No template on earth gets a customer to sit with your store for a minute.
CarFilm platform data, week of Apr 13–19, 2026.
“Being an out of state shopper, [he] provided me quick follow up to my emails/texts and did a thorough walk around the vehicle sending me pictures and video of any blemishes to make my decision process smooth.” — George D., Mercedes-Benz of North Olmsted (five-star Google review)
That’s an internet lead who never walked in until the deal was already won.
The plays a BDC runs
Speed-to-lead: a fresh lead gets a real face inside minutes, while the other four stores are still queuing auto-replies. Appointment confirmations: a film they can’t ignore turns a set appointment into a shown one. At Audi Lakeland in 2019, appointments shown rose 10% in the 90 days after launch (one store, 13 users, vs. the prior 90 days). No-shows: a friendly video win-back that doesn’t read as chasing. Every play is taught free in CarFilm University.
Very easy to use, especially compared to other similar apps. No glitches, simple to use. They have a better customer response when a video is sent.
At volume
Your team sends from inside the CRM they already work — VinSolutions, eLead, DealerSocket, DriveCentric, Tekion. And with shared folders, your strongest film gets sent by every agent as themselves, with their own name and face on it. One great video, working every lead in the queue.
Start now and have the desk sending today, or book a demo and we’ll show you how a BDC runs CarFilm at volume.